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CR Flowcharts

CR flowcharts available in the docs site static assets.

Files

FlowchartOwned byWhen usedCommon scenarioOpenDownload
CR OverviewCR module in portal and ticket flowswhen understanding the overall caution-report lifecycleonboarding or impact analysis before changing CR logicOpenDownload
Create CRCR modulewhen creating a new caution report flowdeveloper needs the happy path for CR creationOpenDownload
CR DetailCR modulewhen reviewing detail-page behaviordebugging one caution report record end-to-endOpenDownload
CR ListCR modulewhen reviewing list-page behaviorconfirming filters, results, or returned recordsOpenDownload
CR List CountCR module and mobile summary flowwhen diagnose-code summary cards are involvedmismatch between networkCount / serviceCount and expected CR scopeOpenDownload
Dispatch to TMFCR to TMF integrationwhen CR actions hand off to TMFinvestigating downstream integration behaviorOpenDownload
Find CR WorkorderCR and workorder lookupwhen tracing linked workordersmapping a caution report to its workorder dataOpenDownload
Get All NotesCR noteswhen loading all notes for a reportchecking missing or duplicated note historyOpenDownload
Get CR NotesCR noteswhen fetching note data for one itemtroubleshooting partial notes or wrong note setOpenDownload
Get TMF WorkorderCR to TMF integrationwhen reading TMF-linked workorder detailsvalidating data returned from TMF sideOpenDownload
GOTH Create CRGOTH-related CR pathwhen the GOTH variant of CR creation is touchedvariant flow behaves differently from default CR createOpenDownload
NEPS ModuleNEPS and CR adjacencywhen NEPS behavior intersects CR workunderstanding related module linkageOpenDownload
Ticket HistoryCR and ticket historywhen historical ticket actions mattertracing how CR activity appears in historyOpenDownload
Update CRCR modulewhen edit or update behavior changeschecking the main update path for data mutationsOpenDownload
Update CR NotesCR noteswhen note mutation logic changesvalidating add or update note behaviorOpenDownload
Update CR StatusCR status transitionswhen state changes are failing or uncleardebugging transition rules or approval statesOpenDownload

Note

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